Guides · 2026-08-16
MRFQ's Essential plan starts at 99 SAR per month, the price published on our pricing page. Beyond that, the final cost of any facilities management system is not a single number — it is driven by three things: how many sites you manage, how many people will actually work inside the system, and which modules you genuinely need.
MRFQ's higher tiers — Growth and Enterprise — are custom-quoted, because an owners association running one building has a fundamentally different operation from an operator running dozens of sites. This article explains what moves the price, so you know what you are paying for before you compare offers.
Portfolio size is the primary price driver in most facilities management systems. Running a single building with a limited asset list is not the same as running a geographically distributed portfolio, because the latter needs permissions separated by site, reporting per site, and technicians and contractors dispatched by area.
When you request a quote, be precise about the number of sites and the number of maintainable assets in each. An optimistic estimate produces a quote that does not reflect your real operation, and you will find the gap after go-live.
Not everyone who touches the system is a licensed user. It helps to separate three groups before pricing:
This distinction matters in practice: many organisations overestimate their user count because they include every resident or visitor, when those people never needed accounts in the first place.
The difference between one tier and the next is operational scope, not just seat count. In MRFQ the operational modules include:
A practical rule: start with the modules that address your current pain — usually work orders and asset management — then expand. Turning everything on at once raises cost and slows adoption inside the team.
Do not compare the monthly price alone. Compare what changes in your daily operation: how many requests reach you today through scattered calls and messages with no record? How often does someone ask "who picked this up?" A system that receives a request, dispatches it, and documents it automatically buys back real administrative time — and that, not the length of the feature list, is what justifies the spend.
Organisations of very different sizes run on MRFQ, from the Makkah Region Development Authority to Dawwar Al-Saadah, which manages maintenance across 200 branches. That range is the point: the useful question is not "what is the price?" but "how much operation does this price cover?"
If you want a number for your specific case rather than a general estimate, see the pricing page or book a demo and we will prepare a quote based on your sites and your actual needs.
The Essential plan starts at 99 SAR/month and is aimed at small teams and a single site. Growth and Enterprise are custom-quoted based on the number of sites, users, and modules you need.
Modern systems are sold as monthly or annual subscriptions, which typically include hosting, updates, and support — unlike legacy systems that were licensed once with separate annual maintenance fees.
No. In MRFQ a resident raises a request over WhatsApp or a QR code with no account and no app, so they are not counted as licensed users. Users are the supervisors and technicians working inside the system.
The most common are onboarding fees, training, initial data entry for assets and sites, and integrations with systems you already run. Ask about each one explicitly before signing.