MRFQ runs residential building maintenance from one place: a resident's report arrives over WhatsApp or a QR code, becomes a work order with an assigned party and a status, and stays in the asset's record after it is closed.
That covers the broadest power the executive regulation grants an association manager: providing the works needed for the shared property and its maintenance, and supervising contracted vendors. The Basic plan starts from SAR 99 per month.
An owners association differs from any other operator in two ways: its board members change, and its budget is owners' money they are entitled to hold it accountable for. Both make the record matter more than the effort.
A building run through a WhatsApp group and a paper notebook loses its operating memory with every board change: nobody knows when the pump was last serviced, what was assigned to the contractor and never done, or why a given amount was spent.
Every report becomes a work order carrying a number, an assigned party, a status and a closure date. The argument about what did or did not arrive ends, and the resident knows their request was logged.
Every shared asset has its own record: the lift, the pump, the emergency generator, the water tank. "What has this lift cost us?" turns from a guess into something you open in seconds.
Scheduled work on assets raises work orders automatically on their due dates, without depending on the memory of a board member who may not be there next year.
Every assigned job is linked to the contractor responsible. At renewal the board discusses documented performance: what was assigned, what was closed, and when.
Organising and documenting the entry of contractors and visitors — a security matter as much as an operational one in residential buildings.
It receives the report in the resident's own words and turns it into a classified work order, cutting the time lost to manual rewriting and routing.
The executive regulation sets out the manager's powers, including providing the materials, services and works needed for the shared property and its maintenance, supervising execution, staff and contracted vendors, and spending from the approved budget.
It also requires transactions to be entered in dedicated records that every owner may inspect. The operating record inside MRFQ is what makes meeting that right a daily matter rather than a scramble before each meeting.
Regulatory reference: Real Estate Unit Ownership, Partitioning and Management Law and its executive regulation at the General Real Estate Authority.
Written against the Real Estate Unit Ownership Law and its executive regulation:
To see the system against your own building, book a demo with the MRFQ team.
Both. The Basic plan starts from SAR 99 per month for small teams, while the Growth and Enterprise plans are priced on a custom quote based on the number of sites, units and users.
No. A resident raises a report over WhatsApp or a QR code posted on site, with no app and no account, and it reaches the system as a work order with a number and an assigned party.
"Owners union" is the colloquial term; the name in the Real Estate Unit Ownership Law and its executive regulation is owners association in a shared property and complex association in a real-estate complex. The legal name matters for registration and official correspondence.
Yes. Because work orders are linked to assets and to contractors, the report on what was done and what it cost is an output of the record rather than work assembled before each meeting.