Articles, news, and practical guides from the MRFQ team on AI-powered facility and property operations in Saudi Arabia.
MRFQ's Essential plan starts at 99 SAR/month. The final cost of any facilities management system comes down to how many sites you run, how many users you have, and which modules you actually need.
An owners association manages maintenance on three pillars: a clear register of shared facilities and their assets, one unified channel for resident requests, and documented contractor follow-up that stands up in front of the board.
Spreadsheets and WhatsApp groups work while the volume is small, and break at the first real operational pressure: requests get lost, assets have no history, and nobody is accountable when work slips.
CAFM stands for Computer-Aided Facility Management: one record covering assets, work orders, preventive maintenance, and contractors. AI moved it from a record you type into to an agent that carries out the operational steps itself.
Start by registering only your critical assets, give each one a cycle, a checklist, and an owner, then let the system raise the work order automatically on its due date instead of relying on someone remembering.
What residents call an "owners union" is legally a jam'iyyat al-mullak (owners association). Forming one is mandatory once a shared property has three or more unit owners.
Service fees are not split equally between apartments. An owner contributes to shared-area costs in proportion to their unit's area, and the general assembly approves the amount and how it is paid.
A maintenance schedule is built from assets, not from a calendar: list the critical assets, then derive each asset's interval from the manufacturer's recommendation, the maintenance contract, and its own failure history.
The annual budget is built from the operating record, not from last year's estimate. The general assembly approves it and also sets the financial year's start and end and the spending rules.
What drains owners associations is not the number of resident reports but their scattering. One announced channel turns each report into a work order with a number, an owner and a status.
Choosing a contractor does not end at signing — it starts there. Compare on a written scope of work rather than a bare price, then link every assigned job to the contractor so renewal is a decision based on documented performance.